Our approach



Collaborative Care

Our Approach:

We collaborate with healthcare providers to create continuous improvement in the delivery of wound care while meeting their clinical, operational, and financial goals. To achieve that we use the PRIME method:

Collaborative Approach

Prioritize patients’ needs by embracing an evidence-informed practice.


Respect clients’ rights, autonomy, culture, values, and preferences.


Improve quality of care while considering cost-effectiveness.


Meet stakeholders needs and implement Best Practice for wound management.


Enhance self-management support, collaborative care, and communication.

This approach together with our virtual wound care platform and commitment to put evidence-based knowledge into practice will create continuous improvement in quality and cost-effectiveness to support our partner organizations to provide effective and sustainable wound care education programs.

Our Values Guide Our Actions:

  • We believe people with hard to heal wounds should have timely access to the right treatment to prevent delay in wound healing and avoid undesired outcomes.
  • We value patients’ needs, concerns and preferences and strive to create a personalized wound care plan developed, especially, to meet their unique needs.
  • We believe that people with wounds should be engaged in daily self-management and be provided with appropriate support to problem solving during their journey towards healing.


Our Goals are Simple and Achievable:

  • Build and sustain wound care capacity
  • Work in collaboration with healthcare providers
  • Meet clients’ needs and preferences
  • Provide patient-centered wound care
  • Improve care and quality of life
  • Support best practice implementation
  • Improve wound healing
  • Decrease risk of amputation
  • Reduce risk of hospitalization
  • Provide easy and timely access to Wound Experts
  • Optimize selection of wound supplies
  • Save costs and lives

Case Study Testemonial