Our Mission, Vision, Values, Approach

Our Mission and Purpose:

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Facilitate timely access to wound care specialists to improve wound healing and advance health and wellness for all Ontarians.

Our Vision:

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Lead excellence in virtual wound care in Ontario.

Core Values:

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Timely access

We believe that people with hard to heal wounds should have timely access to the right treatment to prevent delay in wound healing and avoid undesirable outcomes.

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Client centered-care

We believe that wound care management is only possible with a client centered-care approach. Therefore, we consider patients’ needs, concerns, and preferences and strive to create a personalized wound care plan developed specially to meet their unique needs.

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Collaboration

We believe that to achieve better outcomes we need to engage in collaboration with patients, families, caregivers, and healthcare providers to ensure our clinets receive the support needed to implement the care plan and achieve best results.

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Quality care

We strive to provide quality wound care to our clients by engaging our team in continuing education to provide evidence-based-practice through the application of best practice guidelines and best resources available to achieve wound healing and avoid complications.

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Cost-effective services

Wound care does not need to be expensive if clients gain prompt access to proper treatment and specialized care. We focus on optimizing appropriate resources based on best practice to achieve wound healing as quickly as possible.

Our Goals

Our Goals are Simple and Achievable:

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Build and sustain wound care capacity

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Work in collaboration with healthcare providers

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Meet clients’ needs and preferences

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Provide patient-centered wound care

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Improve care and quality of life

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Support best practice implementation

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Improve wound healing

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Decrease risk of amputation

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Reduce risk of hospitalization

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Provide easy and timely access to wound experts

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Optimize selection of wound supplies

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Save costs and lives

Our Approaches

We use unique approaches to deliver our individualized virtual wound care that is evidence-based and aligned to our Mission, Vision, Values, and Goals.

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Design and implement an effective wound care plan tailored to meet individual needs and preferences in a cost-effective way to achieve desired outcomes

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Achieve better outcomes by preparing patients and caregivers to implement a problem-solving approach in everyday self-management of their wound by that includes inspecting and detecting early signs of complications and taking action before they get worse