Our Mission, Vision, Values, Approach
Our Mission and Purpose:

Facilitate timely access to wound care specialists to improve wound healing and advance health and wellness for all Ontarians.
Our Vision:























Lead excellence in virtual wound care in Ontario.
Core Values:























Timely access
We believe that people with hard to heal wounds should have timely access to the right treatment to prevent delay in wound healing and avoid undesirable outcomes.























Client centered-care
We believe that wound care management is only possible with a client centered-care approach. Therefore, we consider patients’ needs, concerns, and preferences and strive to create a personalized wound care plan developed specially to meet their unique needs.























Collaboration
We believe that to achieve better outcomes we need to engage in collaboration with patients, families, caregivers, and healthcare providers to ensure our clients receive the support needed to implement the care plan and achieve best results.























Quality care
We strive to provide quality wound care to our clients by engaging our team in continuing education to provide evidence-based-practice through the application of best practice guidelines and best resources available to achieve wound healing and avoid complications.























Cost-effective services
Wound care does not need to be expensive if clients gain prompt access to proper treatment and specialized care. We focus on optimizing appropriate resources based on best practice to achieve wound healing as quickly as possible.
Our Goals
Our Goals are Simple and Achievable:























Build and sustain wound care capacity























Work in collaboration with healthcare providers























Meet clients’ needs and preferences























Provide patient-centered wound care























Improve care and quality of life























Support best practice implementation























Improve wound healing























Decrease risk of amputation























Reduce risk of hospitalization























Provide easy and timely access to wound experts























Optimize selection of wound supplies























Save costs and lives
Our Approaches
We use unique approaches to deliver our individualized virtual wound care that is evidence-based and aligned to our Mission, Vision, Values, and Goals.























Design and implement an effective wound care plan tailored to meet individual needs and preferences in a cost-effective way to achieve desired outcomes























Achieve better outcomes by preparing patients and caregivers to implement a problem-solving approach in everyday self-management of their wound by that includes inspecting and detecting early signs of complications and taking action before they get worse